The Terms of Sale are part Clean Detail’s Terms of Use and are additional terms by which all Users or guests abide when using the Service. When you book online or via phone with Clean Detail, you should read and agree to the terms and conditions of the booking prior to making an appointment. Once an appointment has been made, you are bound under the terms and conditions herein.
Clean Detail offers three different wash options for four different car types. Prices and wash packages contents are subject to change at Clean Detail’s discretion at anytime; all such changes will be reflected on www.cleandetailco.com.
Bookings are charged upon completion of the service requested. Clean Detail accepts cash, debit and, Credit Card. Any Card Declined will lead Clean Detail to ask the customer to find a solution for the payment of the service provided. Clean Detail will start a collection process 48 hours after getting the customer’s Credit Card refused.
Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing. Clean Detail will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with your car detailing specialist. All vehicles are cleaned at the customer’s own risk and must be able to withstand normal cleaning processes. Any damage claims as a result of cleaning will be limited to the cost of the service. We reserve the right to take a debit or credit card details to secure the booking. Debit/Credit cards shall be processed by housecallpro.com. We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure. Clean Detail reserves the right to charge an hourly rate of $50 (or proportion there of) for any work that is not within the boundaries of the booking at the discretion of Clean Detail. A minimum 20% surcharge will be applied to all jobs that involve urine, vomit, blood, feces, or other hazardous materials.
You may reschedule or cancel any appointment up to 48 hours before the due date. However, inside of the 48 hour period, a $40 fee is charged to compensate our technician. This rule applies for any retail priced car detail.
If there is probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will at our cost redo the uncompleted or unsatisfactory portion of the service free of charge. Any claims must be filed within 24 hours of the completion of the service by phone (859-529-0370), email (cleandetailcompany@gmail.com), or text message (859-529-0370). Pictures of the area must be texted or emailed to (cleandetailcompany@gmail.com) within 24 hours of the claim being made.
Due to traffic or exceptional circumstances, our technician might arrive late. Please allow a 30-90 minute arrival window for jobs booked online or by phone. Clean Detail shall do its best to let you know about any delay of delivery.
From time to time, Clean Detali may offer a referral program which enables you to earn credits redeemable for Clean Detail services by sharing a unique referral link provided to you by Clean Detail (“Referral Link”) with your friends. Note that combining credits & coupons is not possible. To qualify for credits, the referred customer must be a new customer of Clean Detail and use your Referral Link to sign up for the Services. You may not collect referrals by:
using the Referral Link in any manner that is disparaging or that otherwise portrays Clean Detail in a negative light; or
referring customers in violation of any other restriction we impose on participants in our referral program in our discretion upon prior notice.
If Clean Detail determines in its sole discretion that there has been a violation of these terms, Clean Detail reserves the right to cancel or rescind any accrued credits and/or determine that either or both the referred customer and referring customer are ineligible to participate in this or future offers. Referring customers may also be liable for civil and/or criminal penalties under applicable law. Clean Detail reserves the right to void, verify or adjust credits at any time prior to or following posting and redemption.
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
The materials on Clean Detail web site are provided “as is”. Clean Detail Co makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Clean Detail does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Internet site, even if Clean Detail CO authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Clean Detail web site could include technical, typographical, or photographic errors. Clean Detail does not warrant that any of the materials on its web site are accurate, complete, or current. Clean Detail may make changes to the materials contained on its web site at any time without notice. Clean Detail does not, however, make any commitment to update the materials.
Clean Detail has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Clean Detail of the site. Use of any such linked web site is at the user’s own risk.
Clean Detail may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to Clean Detail web site shall be governed by the laws of the State of Kentucky without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
Clean Detail reserves the right to modify this statement at any time. Any changes to this Terms of Service will be listed in this section, Clean Detail does not make any commitment to update the materials.